Maintenance programs
Three program levels, priced per square foot per year and billed annually or quarterly. Each one produces the documentation a manufacturer asks for when a claim is filed.
Why this matters
Every no-dollar-limit manufacturer warranty we register carries maintenance conditions. In practice they require periodic inspection by an approved contractor, clear drains, documented repairs performed with compatible materials, and written notice of any rooftop alteration — new equipment curbs, satellite anchors, solar attachments, or a tenant's exhaust penetration.
When a claim is filed, the manufacturer asks for the service record first. If the roof has none, the burden shifts to the building owner to prove the failure was a material defect rather than neglect. That argument is difficult to win and expensive to have.
The second cost is physical. A ponding area or an open pitch pan takes about two hours and a few hundred dollars to correct in year six. The same defect discovered in year eleven has usually saturated the insulation beneath it, and the repair is now a section tear-off measured in thousands of square feet.
Program comparison
| Program feature | Inspection Onlyfrom $0.04 / sq ft per year | Preventivefrom $0.09 / sq ft per year | Full Coveragefrom $0.17 / sq ft per year |
|---|---|---|---|
| Annual visits | 1 | 2 | 4 + post-storm |
| Photo-documented condition report | |||
| Warranty compliance filing | |||
| Drain and gutter clearing | |||
| Sealant renewal at penetrations | |||
| Minor seam and flashing repair on site | |||
| Five-year capital forecast | |||
| Infrared moisture scan | On request | Every 3 years | |
| Post-storm inspection | |||
| Response time guarantee | 5 business days | 48 hours | 24 hours / 12 active |
| Annual repair credit | None | $1,500 | $6,000 |
| Shared service history portal |
from $0.04 / sq ft per year
The minimum required to keep most manufacturer warranties in force. Documentation, not labor.
Best fit · Newer roofs still inside the original NDL term
from $0.09 / sq ft per year
Spring and fall visits with minor repairs performed on the spot instead of written into a report.
Best fit · Roofs between years five and fifteen of service life
from $0.17 / sq ft per year
Quarterly service, post-storm inspections, and a budgeted repair allowance that rolls into the agreement.
Best fit · Aging roofs and portfolios with no in-house facilities staff
Program pricing is set after an initial assessment and varies with roof area, age, system type, and access conditions.